Integrated Community Care Provider (ICCP) in Singapore 2026: One Touchpoint for Senior Care, HPC+ and Home Care Supplies
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What is the Integrated Community Care Provider (ICCP) initiative?
Singapore's aged-care landscape has long been a patchwork: a senior might be assessed separately for a Senior Care Centre, again for home help, and again for home therapy – each with its own forms and waiting times. The Ministry of Health's Integrated Community Care Provider (ICCP) initiative is designed to end that fragmentation. Across all 84 sub-regions in Singapore, MOH is appointing an ICCP to act as a single common touchpoint for seniors and their caregivers.
In each sub-region, the ICCP delivers a baseline suite of long-term care services: Active Ageing Centres (AACs), Senior Care Centres, Home Personal Care Plus (HPC+) and Home Therapy. Crucially, the ICCP carries out one standardised care assessment that eliminates the need for different assessments to access each individual service. For a family juggling work, caregiving and appointments at hospitals such as SGH, NUH, TTSH or CGH, that single front door is a meaningful reduction in administrative burden.
Why does a single care assessment matter for caregivers?
Anyone who has arranged care for an elderly parent knows the friction: retelling the same medical history, repeating mobility and cognition tests, and re-submitting documents to different providers. Under the ICCP model, the standardised assessment is done once and used to match the senior to the right mix of services. This helps in three practical ways:
- Faster access – one assessment instead of several shortens the path from need to care.
- Better matching – a single provider sees the whole picture, so day-care, home help and therapy can be coordinated rather than siloed.
- Less caregiver fatigue – fewer forms and appointments free up time for actual caregiving.
How is HPC+ being enhanced in 2026?
A cornerstone of the ICCP baseline is Home Personal Care Plus (HPC+), which MOH has significantly enhanced. From April 2026, enhanced HPC+ provides more frequent and tailored support for frail seniors who wish to age in place, and introduces 24/7 technology-enabled monitoring for falls and incidents to reassure caregivers of their loved one's safety at home. Alongside this monitoring, HPC+ continues to help with Activities of Daily Living (ADLs) and Instrumental Activities of Daily Living (IADLs) – showering, housekeeping, meal support and more. MOH expects more than 5,600 clients to benefit from HPC+ from April 2026 onwards.
For seniors with wounds, stomas or continence needs, HPC+ and home nursing visits typically cover the hands-on care – for example, a community nurse performing a wound dressing change – while families provide the consumables used between and during visits.
What is the NEHR Connect Grant and Health Information Act?
Coordinated community care only works if providers can safely share information. Two 2026 developments make this possible. The Health Information Act (HIA), enacted in February 2026, enables the sharing of non-National Electronic Health Record (NEHR) health information to facilitate community-based care. Building on this, the NEHR Connect Grant (NCG) will be rolled out from July 2026, helping community care providers connect and share the information needed to coordinate a senior's care across settings – from a polyclinic or restructured hospital back to the home.
For caregivers, the practical upshot is continuity: the community nurse who visits your home should increasingly have visibility of the care plan set at the hospital, reducing gaps and duplicated effort.
Where do home care supplies fit in?
The ICCP model organises services – assessments, visits, day-care and therapy. It does not, however, remove the everyday need for home care consumables. Families supporting a loved one at home still need reliable access to:
- Wound care – dressings, foams, antimicrobial and silicone dressings, wound cleansers and fixation tapes.
- Stoma & ostomy care – pouches, baseplates, barrier rings and skin protectants.
- Continence care – adult diapers, underpads and barrier creams.
- Mobility & daily living aids – and skincare for fragile, ageing skin.
This is where a nurse-led supplier is valuable. EMIS+ (emis.asia) is a Singapore medical supply store offering these consumables with fast island-wide delivery, plus bulk and recurring orders for home care and nursing facilities. When your ICCP nurse recommends a specific dressing or pouch, EMIS+ can help you source it reliably between visits.
What should caregivers do to prepare?
- Find your sub-region's ICCP as the first point of contact for senior care needs, rather than approaching each service separately.
- Ask for the standardised care assessment – it should unlock AAC, Senior Care Centre, HPC+ and Home Therapy access from one evaluation.
- Clarify what is covered vs. self-supplied – confirm which consumables you need to purchase for care at home.
- Stock essentials ahead of need – keep a small buffer of dressings, stoma or continence supplies so a delayed delivery never interrupts care.
Frequently Asked Questions
What is the ICCP initiative in Singapore?
The Integrated Community Care Provider (ICCP) initiative is an MOH model that appoints one community care provider per sub-region as a common touchpoint. Across Singapore's 84 sub-regions, ICCPs deliver AACs, Senior Care Centres, HPC+ and Home Therapy, using a single standardised care assessment so seniors avoid repeated evaluations.
How is HPC+ changing in 2026?
From April 2026, enhanced HPC+ adds 24/7 technology-enabled monitoring for falls and incidents plus more frequent, tailored ADL/IADL support, with more than 5,600 clients expected to benefit.
What is the NEHR Connect Grant rolling out in July 2026?
The NCG begins from July 2026 to help community care providers share health information, building on the Health Information Act enacted in February 2026.
Where do home care supplies fit into ICCP care?
ICCP services cover care visits; families usually supply consumables such as wound dressings, stoma pouches and continence products. EMIS+ (emis.asia) stocks these with fast island-wide delivery. Always follow your care team's guidance and consult a nurse, doctor or pharmacist where relevant.
This article is for general information for Singapore caregivers and does not replace personalised advice from MOH-appointed providers or your healthcare team. Scheme details may be updated by MOH – confirm current eligibility with your ICCP or the Agency for Integrated Care.